Manager, Organizational Development for CVS/Caremark Corporation
September 2000 - present
CVS/Caremark Corporation, Woonsocket, RI
Nation's largest pharmacy services company
Manager, Organizational Development
• Responsible for all aspects of training and development of over 100,000 Front Store Employees at over 6,000 locations nationwide, including: Store Management, Crew Members, Photo Lab Supervisors & staff, Beauty Department Managers & staff
• Responsible for enterprise learning infrastructure and technology-based training and organizational development solutions available to over 180,000 employees nationwide from home, retail pharmacy locations, distribution centers, and central & remote corporate offices
• Manage multi-million dollar annual budget and a team of 6 direct & 5 in-direct reports
• Led all aspects of front store training strategy, from analysis to implementation, during the sixteen week conversion of over 600 Osco/Sav-on Pharmacies and training of over 20,000 new employees
Project Manager, Organizational Development
• Designed and implemented enterprise talent management and succession planning tools and processes
• Designed and implemented enterprise knowledge sharing tools and processes
• Designed and implemented an enterprise Continuing Education portal for Licensed Pharmacists and Nationally Certified Technicians
• Led training management integration and development of technology supported training solutions during the acquisition of over 30,000 new employees working at over 1,200 Eckerd Pharmacies
Project Leader, Organizational Development
• Designed and implemented an enterprise learning portal, including: interface design, synchronous & asynchronous collaboration specifications, and content & application provider integrations
• Managed the technical and instructional design aspects of hundreds of hours of custom Web-based and Computer-based training courses
• Managed 450 District Training Site locations nationwide and developed a completion code methodology for the tracking of Computer-based training